FAQs
Does De'Longhi offer free shipping in Australia?
Yes, De'Longhi offers free delivery across Australia on all orders over AU$100. Purchases under AU$100 incur a standard AU$7.99 delivery charge.
However, please note that delivery isn't offered to some Australia territories, namely Australian Antarctic Territories, Christmas Island, Cocos Keeling Islands, Lord Howe Island and Norfolk Island.
How long does De'Longhi take to deliver purchases in Australia?
The typical delivery time De'Longhi AU promises is 3-10 business days, but only between Monday to Friday.
What is De'Longhi's return policy in Australia?
De'Longhi has a 30-day return policy in Australia, provided your purchase(s) remains unopened. The company will also accept returns on products that are inoperable on arrival or within is warranty period. You can find out more by visiting De'Longhi AU's returns policy page.
What is De'Longhi's warranty in Australia?
Depending the appliance you purchase, De'Longhi offers 1 to 2 years of warranty in Australia. For example, all coffee machines come with a 2-year warranty, but coffee grinders have only a 1-year warranty. That said, some of the De'Longhi heaters come with a 7-year warranty, so be sure to check the brand's website before purchase as a full list is provided.
Does De'Longhi offer an out-of-warranty repair service in Australia?
While De'Longhi AU doesn't directly offer any out-of-warranty repair services Down Under, there are authorised third-party service centres around the country you can go to. Please note that costs incurred are at the discretion of the third-party service centre. You can find your nearest one on De'Longhi's Authorised Service Centers page.
What payment options does De'Longhi offer in Australia?
De'Longhi accepts all major Visa, Mastercard and American Express credit and debit cards, but customers can also use Apple Pay, PayPal and Afterpay as alternative payment methods.
De'Longhi saving tips
Sign up for the De'Longhi AU newsletter
In Australia, De'Longhi offers a 10% welcome discount to new customers who sign up for the brand's newsletter. You will see this offer as a popup when you first open the De'Longhi AU website and, once you sign up, you'll be able to use the discount on your next purchase. The newsletter can also be advantageous in securing further savings as you'll be informed of subscriber-exclusive promos and be privy to new product launches that might have an introductory offer.
Shop during major Australian sales
De'Longhi AU is a major participant during big shopping events like EOFY sales and Black Friday in Australia. If you're looking to save a decent chunk of change on a new appliance like a coffee machine, it can be worthwhile waiting for one of these sales. You can also find the occasional clearance deal when De'Longhi would be looking to shift old stock.
Keep an eye on the De'Longhi AU Promotions page
In Australia, De'Longhi has a dedicated Promotions page on its website that offers not just discounts on certain products year round, there are also free gifts and other promotional offers to take advantage off. This page also includes information on cashbacks as well.
How to use Delonghi promo codes
- Find the Delonghi promo code you want to use from the list above.
- Click the "Get Code" button to open new tab, then copy your code to your clipboard.
- Head to the De'Longhi AU website and find the product(s) you want to buy.
- Click "Add to cart" next to the item you wish to purchase.
- Click "Go to cart" to complete the purchase or "Continue shopping" if you want to add more to your basket.
- Click the shopping basket to view your cart, then look for the "Promo code" box on the right-hand side.
- Paste your De'Longhi promo code into this box and click "Apply".
- Click "Go to checkout" to continue with your purchase and finish placing the order.
How we source coupon codes
Whether it’s through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each offer you find on TechRadar gets checked before being uploaded by our dedicated e-commerce team. You'll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products and services.
We also include all relevant information about coupons, such as expiry dates and any terms and conditions, near the 'Get Code' button. You can see the details for an individual offer by clicking on the 'Terms & Conditions' text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried and tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on ecommau@futurenet.com. Include as many details as possible – such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket — you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
